100% Satisfaction Guaranteed
As part of the Shiningshow experience, it is our commitment to provide superior products. If you are not completely satisfied with your Shiningshow purchase for any reasons, we will make it right. You can return your product for a replacement or refund within thirty (30) days of your purchase. The product must be in new, unused condition. Shiningshow does NOT accept returns for any custom printed products unless the custom printed product has a fault under our manufacturers warranty.
Shiningshow guarantee doesn’t cover ordinary wear and tear or damage caused by improper use, naturally caused accidents, storm, rain, or wind gusts.
If you have received your Shiningshow purchase and it has a manufacturing defect in the materials or workmanship please fill out our warranty claim form and email it through to service@shiningshow.com
Before returning any part or product to Shiningshow Canopy please contact us to obtain specific return shipping instructions service@shiningshow.com or call us on
949-705-4945.
Shiningshow can arrange the product return for change of mind, however, the customer will be invoiced for the shipping cost. In addition, when processing a refund due to change of mind, a component of the original price will be non-refundable. This amount will be equal to the shipping charges charged by the courier company. If you receive a faulty or damaged product a replacement will be provided.
You can return your purchase from Shiningshow by mail, regardless if you have make your purchase on www.shiningshow.com/ or over the phone.
