- Shipping & Returns
ShiningShow always puts quality, design, engineering, and reliability in every canopy and umbrella that is perfectly suited for all of our customers.
Our goal is to bring comfort, quality, and convenience in enhancing our customer's outdoor and indoor experience. In addition to our recreational and optimal business solution shelters, we also provide full custom-printing services in creating the ideal advertising method for your next product.
- [FIRE RETARDANT]: Westshade canopy Roof has successfully passed the CPAI-84 fire resistant requirements, protecting your property safe at all times. The certificate is in the attachment below.
- [WATER RESISTANT]: Westshade instant canopy top wall is made from 500D oxford polyester, 100% waterproof. Besides, it can block 98% of harmful UV rays and withstand 35-45 mph winds, providing you with a comfortable and warm experience.
- [EASY TO SET UP]: Sturdy velcro tabs with sticky hair for conveniently fixing the canopy top onto the frames, are quick and easy to install in minutes.
- [ONE-TIER REPLACEMENT CANOPY]: Westshade canopy roof is suitable for most of the standard canopy frames with 4 straight foot legs, a good choice for replacing your broken one or buying it as a backup.
- [PACKAGE INCLUDED]: 1 Pcs Westshade Canopy Roof. Perfect for Westshade Y5/Y6/Y7 canopy tent.
Oxford Fabric, Wind Resistance, And High And Low Temperature
The 320 gsm, 500D polyester with PVC coating is durable even with abrasion and distortion. Our 500D fabric is a CPAI-84-certified material that resists UV, water, fire, and wind, always providing safe shade. The CAPI-84 certificate is in the attachment below.
Our warehouses strive to have orders processed and ready to ship within 1-2 business days. Most products ship from one of our warehouses within the U.S. However, since some items will be shipped directly from the manufacturer, delivery times may vary. Common carrier deliveries typically range from 7 to 15 business days for delivery, depending on your proximity to the shipping location. If you are in a hurry, you can pay extra for shipping to speed up the delivery and we will speed up the delivery time to 3-7 business days. If your delivery time is over a holiday, please add an additional day for delivery. Our warehouses observe the following holidays: Christmas, New Years, Memorial Day, 4th of July, Labor Day and Thanksgiving. Shipping companies may observe additional holidays.
To keep shipping costs as low as possible and provide you with the best possible service here are some tips when checking out online:
Make sure your shipping address is correct.
Businesses run out of a residence will be considered a residential address and charged as such for any delivery.
Include an accurate phone number when placing an order online. If anything happens with your shipment, we will need the best way to get in touch with you. Carriers often call ahead to verify that someone will be at your business to accept the delivery. If the carrier is unable to reach you, they may not be able to deliver your items.
Return & Exchange Policy
If for any reason you are unhappy with your order or should you wish to return or exchange a product then please contact us at email@example.com at any time from Monday to Friday within 14 days after you received the item. Return shipping address will be provided within 24 hours, and you will get the refund within 3-5 business days after we received the return item. Email us at firstname.lastname@example.org.
Excepted customed all products are sold with a 14 day money back guarantee and must be shipped to us within 14 days of you receiving them. Returns can only be accepted of products that are unopened, unused and still in their packaging or with their tags still attached. We will only accept the returned items in the same condition as we sent.
Please make sure when returning something that you securely package the item as anything damaged in the post and returned back to us due to being insufficiently packaged may receive no refund.
Refunds will be issued back to the original method of payment or store credit only.